Returns & Exchanges
At Barakat Optical, we want you to be completely satisfied with your eyewear; if you are not happy with your purchase, you can return or exchange your items within 14 days of receipt.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit any Barakat Optical boutique with your original order confirmation and proof of purchase.
- 2.Prepare the Package
Ensure the frames and lenses are in their original, unworn condition, including all branded packaging, cases, and authenticity certificates.
- 3.Quality Inspection
Our optical specialists will inspect the returned items to verify they meet our resale standards and have not been customized or damaged.
- 4.Receive Refund or Exchange
Once approved, we will process your refund to the original payment method or assist you in selecting a new pair of frames for an exchange.
