Returns & Exchanges

At Barakat Optical, we want you to be completely satisfied with your eyewear; if you are not happy with your purchase, you can return or exchange your items within 14 days of receipt.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team or visit any Barakat Optical boutique with your original order confirmation and proof of purchase.

  • 2.
    Prepare the Package

    Ensure the frames and lenses are in their original, unworn condition, including all branded packaging, cases, and authenticity certificates.

  • 3.
    Quality Inspection

    Our optical specialists will inspect the returned items to verify they meet our resale standards and have not been customized or damaged.

  • 4.
    Receive Refund or Exchange

    Once approved, we will process your refund to the original payment method or assist you in selecting a new pair of frames for an exchange.